U.S. Embassy & Consulates
in Saudi Arabia

Contact Us (Non-emergencies)

Non-emergency contact information are available below

• U.S. Embassy and consulates in Saudi Arabia

• The Embassy in Riyadh covers region colored in blue.
• The consulate in Jeddah covers region colored in orange.
• The consulate in Dhahran covers region colored in green.

• American Citizen Services (ACS) contact information (non-emergencies)
• E-mail: support-acs-SaudiArabia@usvisascheduling.com
• Calling from Saudi Arabia: 011-510-3731 (when calling from outside, replace 0 with +966)
• Calling from the U.S.: 703-520-2248
• You may also live chat and call from this website: https://www.ustraveldocs.com/sa/en/contact-us

Hours of operations are Sunday to Thursday from 8:00 a.m. to 4:00 p.m. local Saudi time. See more details on operation hours and holidays are here: https://www.ustraveldocs.com/sa/en/contact-us

• U.S. visas, immigration or green card

For questions about U.S. visas, immigration or green card, please use this link to obtain correct contact and/or information: https://usembassy-sa.com/visa-navigator-en

• General guidance

The American Citizen Services (ACS) Units in Saudi Arabia (Riyadh, Jeddah and Dharan) operate by appointment only for all customers needing non-emergency services, including passports, reports of birth, and notary services. Scheduling appointments allows us to provide more efficient service to the public.

If requesting services for more than one person, each person must have their own appointment.

Please arrive in the section 15 minutes prior to your appointment time.

Electronic devices are not allowed into the building.

If you need to cancel your appointment, you can do so directly via the same appointment link.

For Yemen related issue, please click here.

U.S. Consulate General Jeddah

Location & Contact Information: 

Al Safa Street
Al Muhammadiyah District, near the new American School building.
Jeddah, Saudi Arabia
Phone: +966 (12) 220-5000